Chargeback Cost Calculator
See exactly how much chargebacks really cost your store — including the COGS most profit apps don't surface. Edit any input — totals update instantly.
What most profit apps report: they surface two things — the chargeback fee charged by your payment processor (e.g. $15 per dispute) and the refunded order value for disputes you lose. That's it. So at a 1.2% chargeback rate on $50k/month you'd see roughly $1,080 in fees and $7,560 in lost revenue reported as your "chargeback cost" — about $8,640 per year. That number looks manageable.
What actually happens: the goods were already shipped before the dispute ever landed. Whether you win or lose the dispute, the inventory is gone. That means COGS is a real cost for every single chargeback — not just the ones you lose. Wins save you the refund, but not the product. At $28 COGS per order and 112.5 disputes per year (using the defaults), that's an additional ~$3,150 in missing cost — a gap the typical dashboard never surfaces. The real annual cost is closer to $11,790, a 37% understatement that quietly erodes margin month after month.
NeoProfit tracks every dispute through to outcome — automatically.
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